November 30, 2018
In this episode of the Trainer Tools podcast, I welcome back Garry Platt to continue discussions on his specialist subject: Transactional Analysis.
Transactional Analysis, or TA, is a theory of how humans interact with each other - its main application being to help understand human behaviour and communication: each interaction between people being called a "transaction". It was developed by Canadian psychiatrist Eric Berne and has been a tool in the trainer and coach toolbox for many years in helping us understand ourselves and our own interpersonal behaviours, but also understand those of others.
In this episode Garry talks about "Drivers", also known as "working styles" and this builds on the first TA series
This podcast includes a promotion for the 2019 Learning and Development Executive Summit
October 31, 2018
Dr Nanette Miner believes that many companies risk going out of business within the next fifteen years because they have failed to train people to be leaders.
She works with organisations to help them plan for the long-term, investing in their people to build business acumen and thinking skills, so once they reach leadership positions, they are in a position to guide the organisation successfully.
In this podcast, I chat with Nanette about her thinking, the learning pathways she recommends and what sits behind her big scary claims.
September 30, 2018
How many stories do you have of crappy e-learning that is designed to tick boxes rather than improve knowledge or, perish the thought, improve performance? Most e-learning packages I have done work best as anesthetics, putting me to sleep in an instant, and putting me off e-learning for life.
That's the problem, bad e-learning doesn't just fail to as a learning experience, it scars learners so that they never want to engage the medium ever again!
Edan Kertis made it his quest to make e-learning - or digital learning - into something engaging, that people enjoyed and valued, that made a difference to real world performance. To do this, he came up the AFT model.
Learn more about the AFT model in this podcast, and how it can be applied, not just in the digital world, but in any learning programme.
August 31, 2018
In this podcast, I continue discussing the "Five Secrets of Accelerated Learning" with Krystyna Gadd, focusing on the last of the five secrets which is about understanding how the brain learns. We don't go too deep into the neuroscience of learning, it's more about simple techniques to adopt to increase the likelihood of retention.
June 30, 2018
Knowledge and skills are not even half the battle when it comes to getting lasting performance improvement.
People not only need to know what to do and how to do it, they need to have the confidence to do it, the judgement to know when to do it, and the dedication to break old habits, overcome self-limiting beliefs, and construct new - more helpful - mental models.
Only then will we consistently see people taking the great leaps forward that we - and they - aspire to.
In this podcast, I chat to Emma Shaw, an enthusiast for L&D that's all about mindset shifts - which also happens to be my own favourite part of the business.
May 31, 2018
We learn new skills through repetition.
When we repeat actions with the intention of getting better, we call this practice.
It works, but it's laborious, and without guidance can lead to bad habits, poor technique, and - most often - failure. That means lower confidence, lower performance, and self-limiting beliefs.
As learning professionals we can improve the effectiveness of this process by providing the right knowledge and structure, and then through coaching as skills are practised, reflected upon, and new mental models developed.
The problem now is that it's not realistic to scale this level of support for a whole organisation.
This is where technology comes in.
Dr Doug Seifert and the team at Syandus are leaders in immersive learning technology. This is about using AI to scale up the practice-plus-coaching model at a fraction of the cost of getting real people to do it.
In this podcast I talk to Doug about how it works.
April 30, 2018
Let me be honest, I am biased. I hate smartphones in the training room.
If I deliver a learning event, I am trying to create a space where learning can happen safely. It's social, it's inclusive, it's active, it's fun, it is - I hope - challenging and valuable (I hope so, because it's costly!) ... and this requires a level of participation and engagement from the learners, and - because we're people in the same space - a level of courtesy ... but then I'm not one of the Millennial types, so what do I know.
Paul Levy argues that today's youngsters have (or may have) a new skill set and that all the assumptions I packed into the above paragraph may be wrong. He says we should be open to the idea of embracing smartphones in the learning space and using them to enhance and share the learning.
I'm not convinced ... what do you think?
March 31, 2018
Garry is back, this time to talk about his approach to using competences in learning and development.
I would guess that competences are not used that much in your organisation, and if they are, they are only dragged out for performance reviews and little else. Even then, if my experience is anything to go by, they probably don't really drive workplace behaviour or performance improvement, and maybe they feel more like a tick-box exercise that HR make you do.
It needn't be thus.
Competences can be really useful! Well written ones, with good descriptors of effective and ineffective behaviours, can be a great guide for superior performance and an invaluable tool in learning needs analyses and learning design.
February 28, 2018
In this podcast, I continue discussing the "Five Secrets of Accelerated Learning" with Krystyna Gadd.
We're up to the fourth secret which is about the importance of the environment. This isn't just the physical environment, but also the social and emotional environments.
February 3, 2018
In this podcast I talk to Sunita Sehmi about being an inclusive facilitator, and also about how we can deal with sensitive topics like diversity, both as facilitators but also as a learning topic in itself.