Breaking ice and building rapport: three quick and easy techniques

How much effort we put into the very first part of training courses, in breaking the ice and building rapport, can directly impact the effectiveness of the rest of the day. This is especially true if you rely on input from learners and seek to create a social environment where people learn from each other, not just the trainer at the front.

Jon Kersey always invests time here, more so than any other trainer I work with, and in this podcast he shares his three favourite techniques.

Jon Kersey has over 15 years experience in the training and personal development world, significant experience of the retail (The Burton Group, Comet and River Island), financial (HSBC) and public sectors, and international experience having trained in organisations in South America, Asia, the Middle East and Europe.

As an NLP (Neuro Linguistic Programming) Master Practitioner and Trainer he is able to encourage clients to achieve permanent behavioural change enhancing their business through a deeper level of personal understanding.

He is qualified in various psychological profiling tools including MBTI, PRISM, TMI and is an NVQ assessor and verifier, and sits on the council of the IDM (Institute of direct & digital marketing).

Jonathan now owns his own consultancy: Red Consultancy