So often L&D is about righting wrongs and filling gaps in our knowledge or skills, and OK ... yes, this has a place for specific learning needs, but when thinking more deeply about personal development, positive psychology gives us an engaging way to focus on the good stuff and build on strengths and opportunities, and not just fixing the crap stuff.

In this episode, John talks to Alex Bailey about how we can use positive psychology in L&D, and especially for social learning where the focus is on learning and sharing, and not on knowledge-transfer by a know-all trainer.

Alex Bailey is CEO and founder of Bailey & French, a purpose led global consulting company that is focused on humanising the World of Work.

Alex is pioneering a new paradigm in psychology strengthening what’s already uniquely brilliant about individuals and teams in all types of organisations.

Her work over the past 20+ years is focused on large scale cultural evolution that combines the latest evidence based research with innovative approaches to help people, teams and organisations grow. 

Over the past seven years Alex has led her company to successfully expand reach and scope across the world in all industries, sectors and markets bringing her ambitious vision to life.

See here for Bailey and French on Twitter, and here for Alex's profile on LinkedIn.

 

More Episodes

How to make online learning experiential

January 31, 2021

John Tomlinson talks to Shirley Gaston about how we can make our online learning sessions more experiential and engaging - feels like an important intervention given the amount of PowerPointy crap there is out there!

Some links mentioned in the podcast: article on online games can be downloaded free at https://www.azesta.co.uk/resources

Learning with Lego link: https://www.curiouslighthouse.co.uk/learning-with-lego-courses.html and the direct link to the PDF for an introduction to Lego serious play: https://www.serious.global/lego-serious-play-open-source.pdf
 

Shirley Gaston is the founder of  the experiential learning company Azesta which has been developing people for 21 years. As such, she is one of the driving forces within the company.

She values openness and this quality is intrinsic to her award-winning learning programmes. It is important to her to be really approachable and, although professional, her overt friendliness is part of her style.

Shirley’s passion for learning through experience has led to her working in learning and development for her entire career and also representing experiential tool maker Metalog and virtual exercise creator Gaminar in the UK.

She has a first class degree in Education, a Post Graduate Certificate and Diploma in Professional Training and Development, she is a qualified coach and holds numerous psychometric qualifications.

She is an absolute CPD addict and attends facilitator development programmes on an almost weekly basis as well as running the non-profit Yorkshire Trainers Development Network. Working directly with her own clients, she specialises in leadership and management, engagement, team development and coaching skills. Working with trainers, she shares her passion for programmes that fully involve the learner and incorporate active and creative review and the most possible variety. She has had several articles published particularly in the field of experiential learning and outdoor management development and is currently working on her first book on the subject.

Shirley lives in Yorkshire with her partner, four children, a dog and three cats. She enjoys a range of outdoor activities, theatre, book groups and is also a Humanist wedding celebrant. 

  

 

Three Ways to use Stand-up Comedy to help Wellbeing at Work

November 30, 2020

In this episode John talks to stand-up comedian Sam Carrington about how organisations can use stand-up comedy for staff wellbeing, leadership development and running fun and engaging away days - we talk mainly in the context of remote working where issues of wellbeing, mental health and motivation are especially pertinent.

Sam Carrington is a working stand-up comedian who has done over a thousand gigs, including three stints at the world famous Edinburgh Festival. He also runs Smirk Experience, a company that runs corporate training events about how to use the skills and techniques of comedy to improve your confidence, communication and leadership ... in their words, they "harness the power of comedy to transform people and businesses"

 

The End of Jobs: what knowledge and skills will we need in the future workplace?

October 31, 2020

John Tomlinson speaks to Jeff Wald about the future of work, what knowledge and skills workers will need in the future, and why he put up $10 million dollars for a prize!

Jeff Wald is the Founder of Work Market, an enterprise software platform that enables
companies to manage freelancers (acquired by ADP). Jeff has founded several other
technology companies, including Spinback, a social sharing platform (eventually purchased by salesforce.com).

Jeff began his career in finance, serving as Managing Director at activist hedge fund Barington Capital Group, a Vice President at venture capital firm GlenRock and various roles in the M&A Group at JP Morgan.

Jeff is an active angel investor and startup advisor, as well as serving on numerous public and private Boards of Directors. He also formerly served as an officer in the Auxiliary Unit of the New York Police Department.

Jeff is the author of The Birthday Rules and The End of Jobs: The Rise of On-Demand Workers and Agile Corporations.

Jeff frequently speaks at conferences and in media on startups and labor issues.

Jeff holds an MBA from Harvard University and an MS and BS from Cornell University.

 

How to create magic at work

September 30, 2020

In this episode I talk to author and coach Amy Lyn Durham about her approach to tackling loneliness at work through creative "magic": crearing emotional and meaningful workplace experiences

Amy Lynn Durham  is a U.C. Berkeley Certified Executive Coach and Emotional Intelligence Practitioner who has spent years in the corporate world successfully managing hundreds of employees for private and publicly -traded companies. She is often referred to as a Corporate Mystic due to her unique ability of providing Spiritual Intelligence (SQ) in order to energize and transform the workplace.

Links

Improving quality, motivation and innovation with attention to detail

July 31, 2020

In this episode John Tomlinson chats to Chris Denny about his approach to teaching attention to detail. This isn't what you might expect, it's not about to become more pedantic, or being a completer-finisher, it's about an approach to quality and thoroughness than can impact every aspect of your, and your team's, performance

Chris Denny is a researcher, trainer, author, consultant, and business owner.

When he is not running a business or spending time with his family, he is researching attention to detail or helping others become more detail-oriented. Chris delivers training workshops and seminars for private companies and government organizations and even does one on one coaching for high-value employees.

Attention to Detail Solutions is a soft skills training company that helps individuals, companies, and organizations decrease errors, increase productivity, and improve overall quality -- beginning with the core system to improve attention to detail.

His book is available here on Amazon

 

 

Five ways to engage reluctant learners with e-learning

June 30, 2020

This isn't just about how to do e-learning better, it's about how to use e-learning well to complement face-to-face learning and get more engaged learners, leave fewer people behind, improve learning retention, and make the job of the trainer more interesting and rewarding.

In this episode Clint shared what he has learnt from developing Brainitz that we can apply to the corporate training world.

If it works on teenagers, it's got to work on adults, surely!

Clint Knox is a National Board Certified Teacher who’s taught grades 6-11th over the last 14 years. He is the CEO/Founder of Brainitz, an online video training tool that specializes in ease of use for the instructor and accountability for the student. Brainitz was founded out of a need in his own classroom and has now expanded into higher education and corporate training. For more information on Brainitz visit www.brainitz.com.

Clint can be reached at clint@brainitz.com or https://www.linkedin.com/in/clintknox/

 

The 4Ts Model of Online Training: How to Avoid Disaster

June 15, 2020

Under pressure of lockdowns and limited travel, many of us are rushing to create a decent virtual L&D offer to fill the gap. A lot of the time this is a lecture + PowerPoint slides delivered via Zoom rather than in a classroom, and that's really not good enough. In this episode of Trainer Tools, Paul Levy argues that we need to rethink the whole thingand not just transfer the old slides online.

Paul Levy is a writer, facilitator and senior researcher at the University of Brighton and also an associate at Warwick Business School. He is the author of the books Digital Inferno and the Poetry of Change. He has been researching the impact of the digital realm on our personal and working lives for over fifteen years. As the world moved into lockdown over the Covid-19 outbreak, he has been working on useful ways of transitioning from physical to digital world education, as well as the blend of both. He is director of the change and transformation enabler CATS3000. He lives in Brighton in the UK.
 
 
 

How to create a truly inclusive culture that changes people’s biases

May 31, 2020

Three white middle-aged men chat about the importance of diversity and inclusion and how Learning and Development can help create more inclusive connected workplaces.

With Rich and Ralph Brandt of RDR Group

When it comes to diversity trainers, Ralph and Rich are not what you’d expect. Being white males and identical twins, they’re an anomaly.

And yet, Ralph and Rich are living examples that bias can change.

Growing up with a twin had its benefits — a constant playmate, a study partner, and a friend. But it was also an insular experience.

Their natural tendency was to flock together as they went through life. Ralph and Rich tended to be less open to “outsiders” and as young children, anything different seemed foreign and uncomfortable.

To further complicate things, growing up in the early 1960s, there were no people of colour in their schools, gender roles were tightly defined and people of other religions or sexual orientations were rarely discussed.

Thankfully, a cultural revolution was coming. As they entered adulthood, Ralph and Rich attended seminary and it was there that they were met with broadening perspectives and experiences that challenged and reshaped their beliefs. From this reorienting of their views, they identified their call to make the workplace a more diverse and inclusive environment for all.

Much like they experienced, Ralph and Rich believe that becoming comfortable with people who are perceived as different requires openness and a willingness to change your tendencies and habits.

A much needed message not only for white males but for all cultural groups, genders and generations, the Brandts are committed to helping your organization change perspectives and understand the value of diversity and inclusion.

 

The future of work and what it means for L&D

April 30, 2020

In this episode John Tomlinson talks to Spencer Ayres about the future of work and what it means for L&D

Spencer Ayres is an entrepreneur, product designer and educator focused on enabling people to become the best they can be through human and digital experiences. Spencer (link - https://spencerayres.com/) is Co-Founder and COO of Future Builders (Link - https://futurebuilders.co) - who's mission is to make meaningful learning as impactful and easy to access as possible, with the goal of maximising personal and professional productivity. 

 
Prior to this Spencer has started and grown a number of startups, helped large organisations with the people side of digital transformation and was secondary school teacher for 8 years. 
 
Whilst at the coding bootcamp school, Makers Academy, Spencer created and spun out a new company focused on creating the best Technology apprenticeship in the country. This grew from an idea to multimillions in revenue within a year and has now become the main focus for the whole company, supporting hundreds of people to change their careers whilst being paid and utilising the Apprenticeship Levy. 
 
Whilst at Freeformers, Spencer designed and ran multiple transformation programmes across some of the biggest corporates in the country, including the Barclays Digital Eagles programme & a global digital adoption programme for 10s of thousands of HSBC staff. 
 
Spencer is also a fellow podcast enthusiast and has recently launched his own show with Nick Himowicz - The Spen & Nick Show (link: https://anchor.fm/spenandnickwhere they talk about innovation, design, learning and business. 
 
 
 

The art of elegant measures that improve learning retention

March 31, 2020

How we measure learning makes a big difference. The right measure can be motivational and harnessing gamification to get a virtuous circle going that reinforces learning, the wrong measures can do the opposite. They can be a costly overhead that reward the wrong behaviours, demotivate, and probably track things that don't really matter.

In this episode I talk to Rich Lanchantin of Qstream about the importance of productivity/performance metrics in a company's ROI measurement of their L&D efforts.

Rich Lanchantin sets the Qstream vision to ensure our microlearning solution delivers long term value and measurable outcomes for our enterprise customers, partners, their employees and our investors. Prior to Qstream, Rich spent 30+ years in customer success and sales leadership roles for notable life sciences and software companies. He is dedicated to listening to customer, market and internal feedback to continuously inform product, sales, services and marketing direction to fuel Qstream’s growth and customer success

 

The future of Learning and Development at the heart of the organisation

March 9, 2020

In February 2020, Ulead Media invited me to speak at the L&D Summit event in Madrid.

My session was about the future of L&D, and what we needed to do to stay relevant and get right into the heart of the organisation.

In this talk I share six things I think we need to do to achieve that.

Thanks to Ulead for inviting me.

 

 

 

 

 

What do Marketing need from Learning and Development?

February 29, 2020

In this podcast Krystyna Gadd talks to Harriet Bell, Marketing Director from Emerald Publishing, about what their marketing department needs from Learning and Development.

What's great about this interview (in my opinion) is that in the last section, Harriet's view exactly fits with my own about what we need to be doing: close partnerships with the business, focussing on problem area and performance opportunities, and co-creating content to fit their specific needs and circumstances.

Harriet Bell has worked in academic publishing for over 20 years, and is now a Board member for Emerald Publishing which is an independent social science and humanities publisher. Harriet is responsible for global marketing and product development for Emerald at a time of exciting opportunity and change, moving towards innovative content formats to more broadly communicate research findings, supporting open science and above all looking at the role publishers can play in supporting research impact.

Krystyna Gadd is a leading authority on accelerated learning and its application in the UK. As an engineer in a former life, it has shaped her thinking towards creating learning that creates measurable performance impact. She has been training trainers since 2008, through CIPD professional programmes and her own workshops. She has published a book “50 ways to Accelerate Learning”, which expands on her “5 Secrets of Accelerated Learning” that she shared in the Training Journal article “Quick off the Mark”. Both these publications help to dispel some of the myths surrounding accelerated learning. There are 5 broad areas or “secrets” to accelerated learning, that Krys shared in a recent article called “Get up to speed” that appeared in the Training Journal in 2016.

Krystyna is the founder of How to Accelerate Learning and creator of The Learning Loop® a brand new and innovative way to train trainers, facilitators, subject matter experts and line managers.

If you want to get in touch or just see some of the stuff Krys gets involved with, then you can contact her, look at her website, read her blog or view some of her short and snappy videos on YouTube.

 

 
 

What learning and development can learn from stand-up comedy

January 31, 2020

Stand-up comedians have to be confident storytellers who keep the attention of their audience for long periods of time, they also work hard on "finding their voice" so they know who they are when they dare to stand on stage under the lights and demand their audience's attention - so what skills and techniques do they develop to pull this off, and what can we use in L&D?

Sam Carrington is a working stand-up comedian who has done over a thousand gigs, including three stints at the world famous Edinburgh Festival. He also runs Smirk Experience, a company that runs corporate training events about how to use the skills and techniques of comedy to improve your confidence, communication and leadership ... in their words, they "harness the power of comedy to transform people and businesses" 

 

 

How Learning and Development can get closer to the business

November 30, 2019

In this episode, Krystyna Gadd talks to change management expert Alison Kelly from Hitachi Capital about the future of work and L&D, and how Learning and Development can get closer to the business and provide better support

Alison Kelly has led a range of large scale change programmes in a number of different businesses, often focusing on organisational re-structure, changes to business processes, systems and locations.

She enjoys building and leading high-performing, loyal teams and has done so in both Business Change and IT functions, being responsible for 100-150 professional delivery people at any time. She likes to take a strategic perspective and work collaboratively to bring different disciplines together to make progress. She thinks of herself as both straightforward and resilient.

Krystyna Gadd is a leading authority on accelerated learning and its application in the UK. As an engineer in a former life, it has shaped her thinking towards creating learning that creates measurable performance impact. She has been training trainers since 2008, through CIPD professional programmes and her own workshops. She has published a book “50 ways to Accelerate Learning”, which expands on her “5 Secrets of Accelerated Learning” that she shared in the Training Journal article “Quick off the Mark”. Both these publications help to dispel some of the myths surrounding accelerated learning. There are 5 broad areas or “secrets” to accelerated learning, that Krys shared in a recent article called “Get up to speed” that appeared in the Training Journal in 2016.

Krystyna is the founder of How to Accelerate Learning and creator of The Learning Loop® a brand new and innovative way to train trainers, facilitators, subject matter experts and line managers.

If you want to get in touch or just see some of the stuff Krys gets involved with, then you can contact her, look at her website, read her blog or view some of her short and snappy videos on YouTube.

 

Following their path, not yours

October 31, 2019

A discussion with Nadja Petranovskaja about the value of the training room in creating shiny eyes (motivation, confidence etc.) and having no agenda for the workshop so we follow their path, not yours

Nadja Petranovskaja has more than 20 years of experience as a psychologist. After completing her studies in Hamburg, the native Russian gained international experience as a consultant, project manager, and manager in numerous industries.

Specializing in change management and motivation, Nadja feels secure in various roles. Among other things, she has had overall responsibility for an IT project portfolio in Eastern Europe, accompanied by mergers from banks, optimized processes and built an aircraft. She found out what has led to success in multinational highly complex projects: PEOPLE who enjoy their work and look forward to every Monday.

In 2011, Nadja changed her perspective and since then, as an independent entrepreneur, has devoted herself to the task of making organizations and teams fit for the future. Here Nadja works with both modern and proven formats and methods and serves a wide range of topics around people, work and motivation.

As an entrepreneur, author, speaker, and facilitator, Nadja Petranovskaja always brings fresh, actionable impulses and courage to deal with changes – both locally on site and via digital tools in English, German and Russian.

For More Shiny Eyes

 
 

 

What does the business want from learning and development?

September 30, 2019

In this episode, Krystyna Gadd takes over the interview seat and talks to Janet Barr from Cap Gemini about what the business wants and needs from learning and development.

Janet Barr is the Technical Director for Capgemini but also an executive architect with over 25 years IT experience. She has a solid technical engineering background and has a key interest in problem solving, while using her business experience. She has been with Capgemini since 2000

Krystyna Gadd is a leading authority on accelerated learning and its application in the UK. As an engineer in a former life, it has shaped her thinking towards creating learning that creates measurable performance impact. She has been training trainers since 2008, through CIPD professional programmes and her own workshops. She has published a book “50 ways to Accelerate Learning”, which expands on her “5 Secrets of Accelerated Learning” that she shared in the Training Journal article “Quick off the Mark”. Both these publications help to dispel some of the myths surrounding accelerated learning. There are 5 broad areas or “secrets” to accelerated learning, that Krys shared in a recent article called “Get up to speed” that appeared in the Training Journal in 2016.

Krystyna is the founder of How to Accelerate Learning and creator of The Learning Loop® a brand new and innovative way to train trainers, facilitators, subject matter experts and line managers.

If you want to get in touch or just see some of the stuff Krys gets involved with, then you can contact her, look at her website, read her blog or view some of her short and snappy videos on YouTube.

 

 

 

The Essentials Mix: How to keep learners engaged on training courses

August 31, 2019

I am re-releasing some older episodes that had really useful content, although I might be a bit crap - but it's only the third I recorded!

In this one, I talk to Shirley Gaston of Azesta about how to keep learners engaged throughout the training event.

This is Shirley's specialist subject, something she's been passionate about for years, In the podcast she outlines three different approaches for ensuring the delegates on the course stay engaged.

Shirley Gaston is the founder of  the experiential learning company Azesta which has been developing people for 16 years. As such, she is one of the driving forces within the company. She values openness and this quality is intrinsic to her learning programmes.  It is important to her to be really approachable and, although highly professional, her overt friendliness is part of her style.

Shirley’s passion for learning through experience has led to her working in learning and development for her entire career and she was approached four years ago to be the sole distributor and ‘face’ of Metalog in the UK.  She has a first class degree in Education as well as a Post Graduate Certificate and Diploma in Professional Training and Development.

She also holds numerous psychometric qualifications and has attended many short trainer development programmes as well as providing them herself for her own staff and associates. Working directly with her own clients, she specialises in leadership, engagement, coaching skills, sales and customer service. Working with trainers, she shares her passion for programmes that fully involve the learner and incorporate active and creative reviewing techniques. She has had several articles published particularly in the field of experiential learning and outdoor management development and is currently working on her first book on the subject.

Shirley lives in Yorkshire with her partner, three small children and a cat. She enjoys a range of outdoor activities, theatre, running her book group and is also a Humanist wedding celebrant.

 

 

Leadership Development: The End of May

July 31, 2019

Hi, now and again I release an occasional podcast about leadership. 

Some of this will be looking at leaders in the real world and discussing what we can learn from their successes and failures.

It's not political, but it discusses political leaders, both past and present, but focuses on their leadership behaviours and not their politics.

This first episode looks at the top three things that Theresa May got wrong, and here is a link to the written version of this content on my blog: The End of May: why Theresa May was a rubbish leader

This was originally recorded as a video for my YouTube channel, but I deleted it because I decided running a YouTube channel was too much extra work, but then I changed my mind and re-launched the channel, so maybe I will re-record it one day.

 

How to put learning at the centre of how your organisation succeeds

June 30, 2019

A lot of organisations espouse the value of "learning", some even have it as an official "value" and have fancy posters to inspire people to learn, but few really live it, putting learning at the centre of what they do.

Service industries succeed (or fail) almost entirely on the knowledge, skills, and behaviours of their people, so their ability to learn - and therefore improve performance - throughout their whole career is even more important.

In this podcast I chat to Sarah Brennan and Rachel Sedgwick of JDX Consulting, a company that has done just that: put L&D at the heart of who they are and how they succeed.

Sarah Brennan, is the Global Head of Learning and Developmen at JDX Consulting

Having worked as a leadership consultant to JDX since early 2016, Sarah joined the company in 2017 as the CEO of Create Edge and Global Head of L&D.

Sarah has over 15 years’ experience as a trainer, facilitator, HR professional and international executive coach. Fully CIPD qualified, an NLP Master Practitioner, member of the British Psychological Society and expert in a range of psychometrics, Sarah has worked in large corporate and multinational businesses, through to public sector bodies and small not-for-profit organisations.

Her vast experience, passion for the work she does and keen interest in positive psychology and neuroscience have seen Sarah successfully roll-out numerous leadership, management and graduate development programmes, work alongside multiple Boards and senior teams to offer executive coaching and strategic support. She has also run her own training and coaching business and inspires others through her public speaking engagements. She has implemented various bespoke talent identification and management approaches and played a fundamental role in the bid, tender and acquisition processes in large organisations.

Since joining JDX, Sarah has successfully rebuilt the L&D function, launched a world-class global learning Academy and implemented an eLearning platform consisting of around 500 learning modules. Sarah also runs an internal executive coaching programme, a consultant-focused mentoring programme and has led on a number of culture development initiatives.

Rachel Sedgwick, Learning and Development Manager at JDX Consulting

Rachel has nearly 10 years of learning and development experience in a variety of sectors and is currently responsible for managing the day-to-day running of the L&D function at JDX Consulting, including team and budget management, and the production and implementation of innovative learning content across the organisation.

Prior to her post at JDX, Rachel was Learning and Development Manager at Westminster Council Housing where she worked directly with the CEO and the executive leadership team. In this position Rachel built the learning and development department and team from scratch and was responsible for designing and rolling out the L&D strategy across the organisation and tying continuous learning into the existing values structure.

Rachel has also held L&D roles at Google, The Racing Post, Prudential Assurance, and Cushman and Wakefield and has an array of professional certifications from The Academy of Executive Coaching, Mindgym and the TRACOM group, as well as a BA (hons) in Drama and Theatre Studies from Roehampton University.  

 

 

Language learning at work: how to do it and why it’s worth it

May 31, 2019

In this month's podcast, I talk to Dr Katie Nielson about the role of language learning in organisations and the impact it can have on the motivation and the bottom line.

We look at how to create great language programmes, the science of language learning, and how to understand the ROI.

For the past seven years, Dr. Katie Nielson has been the Chief Education Officer at Voxy, an educational technology company focused on helping global teams improve careers and performance through personalized language learning at scale. Katie ensures that learners are getting the most efficient and effective educational experience possible.  

Prior to this, she worked at the University of Maryland Center for Advanced Study of Language, where she served as the Principal Investigator on large-scale projects researching the efficacy of technology-mediated language training products. She has taught Second Language Acquisition and Applied Linguistics at the graduate level at Hunter College and has facilitated numerous teacher training courses around the world.  

Katie Nielson has a Bachelor of Arts in Spanish Language and Literature from the University of Virginia and a Master of Arts in Linguistics from University College London. In 2012, Katie received her PhD in Second Language Acquisition from the University of Maryland College Park.

Katie lectures and writes about all things related to language learning and educational technology, including for HR Technologist, Language Magazine, and The74. You can find her on LinkedIn, Twitter, and at the Voxy Blog.

 

Katie Nielson has been the Chief Education Officer at Voxy, an educational technology compa